Cancellation Policy

Due to an increased number of missed appointments and last minute cancellations, we will now require 24 hours notice for the cancellation of an appointment. Missed appointments or those cancelled without 24 hours notice may incur a cancellation fee of $25.00 per pet scheduled to be seen, payable prior to booking future appointments.

As an ever growing practice, every appointment slot is valuable to us and our patients. Missed appointments and last minute cancellations are times when sick pets could have received care.

Patients arriving 10 or more minutes late may need to be re-scheduled and may incur a cancellation fee.  We ask that you make every effort to arrive on time.